I woke up to spectacular beach views in both directions, from Surfers Paradise to Coolangatta. The unit presentation was lovely, but there were some cleanliness issues that needed attention. The hotel was quieter and relaxing, ensuring a peaceful stay close to the vibrant heart of Broadbeach.
Rooms
7.0
The rooms had fantastic views and were nicely presented.
Service
8.0
The staff were attentive and always available for assistance.
Location
9.0
The location was amazing, with a short walk to restaurants and cafes in Broadbeach, directly overlooking the beach.
Dining
6.0
Limited dining options, but the Korean food was satisfying.
Facilities
8.0
Renovated with laundry, shuttle service, and tours/ticket assistance available.
Henry
United Kingdom,
September
2023
8.6/10
The hotel offers stunning ocean views from the spacious and modern rooms, but could improve on the dining options. The service is attentive and accommodating, enhancing the overall experience.
Rooms
9.0
The room was absolutely beautiful with modern décor and amazing ocean views.
Service
8.0
The staff were great, very engaging, and always available for assistance.
Location
10.0
The location was spectacular with lovely pool facilities and breathtaking views of the beach. Perfect for surfers!
Dining
7.0
The dining experience could be improved with more variety and options.
Facilities
9.0
The facilities including spa, sauna, and heated pool were wonderful for a relaxing stay.
Gordon
United Kingdom,
May
2023
8.4/10
I had a delightful stay at this hotel! The room I initially got was very comfortable and a good size, perfect for relaxing in the afternoon. However, the first room was terrible, grubby, and old with the TV and air conditioning not working. Thankfully, they promptly moved me to a much better room, and I appreciated that gesture.
Rooms
8.0
The second room was very comfortable and a good size, ideal for unwinding in the afternoon.
Service
9.0
The hotel staff were extremely helpful and friendly. They were always a call away if reception was closed and very attentive. Additionally, they were very apologetic when there was an issue with my bed and had it changed while I was out, which was thoughtful.
Location
9.0
The location of the hotel was excellent! It was just far enough away from the popular area to be relaxing and clean while being conveniently across the road from the beach. I loved that I could easily walk to the Surf Club, Shops, and Restaurants.
Dining
7.0
The dining options, particularly shopping and the Koshihikari brand rice, provided a nice experience.
Facilities
9.0
The hotel had great facilities, making my stay enjoyable with everything I needed.
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